TERMS AND CONDITIONS OF SERVICE – ALERTLY
Last updated: 2025-06-31
By downloading or using the Alertly mobile application, you agree to the following Terms and Conditions. Please read them carefully before using the service.
1. DEFINITIONS
- User: Any individual using the App, whether registered or not.
- Content: Any information uploaded or generated by users, including text, images, or videos.
- We / The Provider: Alertly.
2. SERVICE DESCRIPTION
Alertly enables users to report safety-related incidents in real time, view alerts on an interactive map, and participate in community validation of reports.
3. ELIGIBILITY
To use the App, you must be at least 13 years old. If you are under the age of majority in your province or territory, you must obtain permission from a parent or legal guardian.
4. ACCEPTABLE USE
By using the App, you agree:
- Not to post false, defamatory, threatening, violent, obscene, discriminatory, or otherwise unlawful content.
- Not to share identifiable personal data (e.g., faces, license plates, home addresses) without consent or proper anonymization.
- Not to harass, stalk, or endanger any person through the App.
- Not to interfere with the App’s operation or attempt unauthorized access.
- Users must also comply with Apple’s Content and User‑Generated Content Guidelines.
5. USER-GENERATED CONTENT (UGC)
- You are solely responsible for any content you upload.
- By uploading content, you declare that you hold the necessary rights to share it, including any image or likeness rights.
- You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, display, store, and distribute your content within the App.
- We reserve the right to remove or modify any content that violates these Terms or is deemed inappropriate.
6. CONTENT MODERATION
- We use both automated systems and human moderators to manage user content.
- Reports may be edited, anonymized, marked as false, or removed without prior notice.
- By using the App, you agree to this moderation process.
7. LOCATION DATA & PERSONAL INFORMATION
- The App uses location services only with your explicit permission.
- We do not publicly display your exact location without consent.
- All personal data is handled in accordance with our Privacy Policy.
8. SUBSCRIPTIONS AND PAYMENTS
- Premium features may require a monthly or yearly subscription.
- All in-app purchases are processed exclusively via Apple’s In-App Purchase system.
- You may cancel your subscription through your Apple account. No partial refunds are provided.
- All subscriptions are processed via Apple’s In‑App Purchase system. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Users manage or cancel subscriptions in their Apple account settings. No refunds are provided except as required by law.
9. DISCLAIMER
- We do not guarantee the accuracy, completeness, or reliability of user-submitted reports.
- We are not liable for decisions or actions taken based on content viewed in the App.
- The App is not a replacement for emergency services. In case of emergency, contact your local authorities (e.g., call 911).
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, we shall not be liable for:
- Any direct or indirect damages arising from your use of the App.
- Loss of data or profits.
- Any claim related to user-generated content or third-party interactions.
11. ACCOUNT TERMINATION
We reserve the right to suspend or terminate your access to the App without prior notice if you violate these Terms or if the App is discontinued.
12. GOVERNING LAW
These Terms are governed by the laws of the Province of Alberta, Canada. Any legal dispute shall be handled exclusively in the courts of Alberta.
13. CHANGES TO THE TERMS
We may update these Terms at any time. The latest version will always be available within the App. Continued use of the App implies acceptance of the changes.
14. CONTACT
For legal inquiries or support, contact us at: support@alertly.ca.
15. DISPUTE RESOLUTION
Any dispute, claim or controversy arising out of or relating to these Terms, including the formation, interpretation, breach or termination thereof, shall be finally resolved by binding arbitration under the laws of the Province of Alberta, Canada. The arbitration will be conducted by a single arbitrator, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction. To the fullest extent permitted by law, you and [Your Company Name] each waive the right to a trial by jury and to participate in a class action or representative proceeding.
These Terms supplement Apple’s Terms and Conditions. Apple is not a party to these Terms.
